FOCUS ON QUALITY

Quality is at the core of The Linc Group. We have integrated standards-based quality management into our business methodology, as well as into our corporate culture. Our quality focus, on people, processes, and products, contributes not only to our performance and growth, but more importantly, to customer value and satisfaction.

Our quality management program is driven by a commitment to excellence and designed to facilitate continual improvement of the business, ensure the health and safety of our employees, and better respond to customer needs and expectations.

We follow standards and best-practices, and use state-of-the art technology, to ensure quality and consistency in all our products and services. Many of our operating companies are IS0 9001:2000 certified and we continue to win industry awards from enterprise innovators such as Microsoft and Ernst & Young -- an indicator of our leadership in this area.

The Linc Group’s comprehensive quality management system and award-winning technology result in:

• High Customer satisfaction and 98% retention rate
• Outstanding safety record
• Low (less than 2%) employee turnover